Accessibility
Accessibility Statement (EAA)
About this statement
This accessibility statement applies to www.bemz.com and related digital services provided by Bemz AB. Our goal is to make our services usable by as many people as possible, regardless of ability.
Accessibility status
Bemz.com is currently partially compliant with the Swedish Accessibility Act (2023:254), which implements the European Accessibility Act (EAA), and the WCAG 2.1 AA standard.
What we are doing to improve
• Conducted accessibility audits using WCAG 2.1 AA tools (May 2025)
• Established internal guidelines for accessible design and development
• Trained our design, tech, and content teams
• Implemented ongoing testing and quality‑assurance routines on every release
Known issues & remediation timeline
| Area | Issue | Planned FIx |
| Images missing alt text | Some older product and campaign images lack alt text | Completed by Q3 2025 |
| Keyboard navigation in checkout | Certain steps require mouse clicks | Completed by Q4 2025 |
| Contrast levels in graphic elements | Insufficient contrast on some buttons and icons |
Reviewed & updated by Q1 2026 |
| Third‑party components & legacy pages | Not fully accessible |
Phased upgrade 2025–2030 |
We aim for full WCAG 2.1 AA compliance by 28 June 2030.
Feedback & contact
We welcome your feedback on the accessibility of our website. If you encounter barriers or have suggestions, please contact us:
• Email: customerservice@bemz.com
• Phone: +46 8 123 456 78 (Mon–Fri 09:00–17:00 CET)
• Contact form: www.bemz.com/contact
Response time: We aim to reply within 3 business days.
Supervision & complaints
If you’re not satisfied with our handling, you may file a complaint with the Swedish Post and Telecom Authority (PTS)
Additional information
• We have conducted a legal review regarding “disproportionate burden” claims.
• For tips on using screen readers, see W3C WAI Tools.
Last updated: 18 June 2025 • Next review: June 2026 • Effective from: 28 June 2025