Accessibility

Accessibility Statement (EAA)

About this statement

This accessibility statement applies to the website www.bemz.com and related digital services provided by Bemz AB. Our goal is to enable as many people as possible to use our services – regardless of ability.

Accessibility status

Bemz.com is currently partially compliant with the requirements of the Swedish Act (2023:254) on the accessibility of certain products and services, which implements the EU's European Accessibility Act (EAA) and the WCAG 2.1 AA standard.

Known issues & action plan

Area	Description	Status
Images without alt text	Some older product and campaign images lacked alt text	Resolved (Q2 2026)
Keyboard navigation in checkout	Some steps previously required mouse clicks	Resolved (Q2 2026)
Contrast levels in graphic elements	Insufficient contrast on some buttons and icons	Resolved (Q2 2026)
Third-party components and older pages	Not fully accessible	Gradual upgrade 2025–2030

Improvement measures

Conducted accessibility audits using WCAG 2.1 AA tools (May 2025), implemented internal guidelines for accessible design and development, trained design, development, and content teams, and introduced ongoing testing and quality-control routines with every release.

Feedback and contact

We value your feedback on the website's accessibility. If you experience barriers or have suggestions, please contact us via:

Email: customerservice@bemz.com
Phone: +46 8 123 456 78 (weekdays 09:00–17:00)
Contact form: www.bemz.com/contact

Response time: We aim to respond within 3 business days.

Supervision and complaints

If you are not satisfied with our handling of the matter, you have the right to file a complaint with the Swedish Post and Telecom Authority (PTS).

Additional information

We have conducted a legal review to address "disproportionate burden" as defined by the law. For tips on using screen readers: W3C WAI Tools.

Last updated: July 14, 2026 • Next review: July 2027 • Applies from: June 28, 2025