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Return and guarantee

Everything you want to know about our return and guarantee policy.

  • Return policy
  • How do I return a product?
  • How much will it cost me to return my purchase?
  • When will I receive my refund for the return?
  • What should I do if the original packaging is unusable?
  • What should I do if my product is faulty or does not fit?
  • Can I exchange one product for another?

    Unfortunately not. If you do not like the colour or the design of your purchase, you are welcome to return it to Bemz (according to our return policy above). You can then place a new order.

  • Can I return items purchased in your Outlet?