customer service

Return and guarantee

Everything you want to know about our return and guarantee policy.

  • Return policy
  • When will I receive my refund for the return or claim?
  • How much will it cost me to return my purchase?
  • What should I do if the original packaging is unusable?
  • What is the Bemz guarantee?
  • Can I exchange one product for another?
  • Can I return items purchased in your Outlet?