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customer service

Help topics

Your most burning questions, answered…

  • Are Bemz sofa covers machine washable?
  • Can I provide my own fabric for Bemz to make me a cover?
  • Can you help me identify my old IKEA sofa?

    You have an old IKEA sofa but can’t seem to find your model on our site? We can help. IKEA has made thousands of different sofa models over the last 70 years and we haven’t created a cover for them all (yet!) so sometimes this happens. First, look under shop products for a list of every model we do cover. If your model isn’t listed, you can email us your IKEA model name (or a photo instead, if you don’t know what it’s called) and we’ll contact you if/when we start making that cover.

  • Can you help me cover my sofa even though it's not from IKEA?
  • One of the cushion covers on my sofa is torn. Can you help me?
  • What currencies can I pay with?
  • How do I put on a Bemz cover?