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Bemz Delivery Information

Here you can find most questions and answers concerning our delivery procedures, delivery countries and the costs involved.

  • When will I receive my order?
  • To which countries do you deliver?
  • What is the shipping policy to the USA?
  • What is the shipping policy to Canada, Norway and Switzerland?
  • What are the shipping options to Sweden, Denmark and Finland?
  • What are the shipping costs to the following EU Countries?
  • What are the shipping costs to Norway and Switzerland?
  • What are the custom/duty fees to the United States?
  • What are the shipping costs to Canada and the USA?
  • What are the shipping costs to the following NON-EU Countries?

    Australia, China, Hong Kong, Iceland, Japan, Kuwait, Malaysia, New Zealand, Saudi Arabia, Singapore, Taiwan, and the United Arab Emirates. The delivery fee is calculated from the exact weight of your order and is shown in your shopping cart together with the price of your chosen products. The final shipping charges are based on the destination country, chosen method of delivery by TNT for your destination, and exact weight of the package. Please note that Non-EU residents (from countries such as Australia, China, Hong Kong, Iceland, Japan, Kuwait, Malaysia, New Zealand, Saudi Arabia, Singapore, Taiwan, and the United Arab Emirates and even offshore provinces such as the Canary Islands, Faroe Islands and the Channel Islands) are responsible for import and duty fees, wherever applicable. To find out more about the applicable duty fees, please contact your government department of customs and excise.

    Islands outside of the European Continent such as - but not limited to - Cyprus, Canary Islands, Channel Islands and Faroe Islands are not considered part of the European Continent. Therefore, these destinations may not qualify for our EU shipping rates. Where applicable, customers are responsible for any custom duty fees and/or taxes for offshore island deliveries. At this time, Bemz is unable to ship to overseas regions and/or territories of countries. This may include but is not limited to: Martinique, Barbados Antilles and Puerto Rico. Please contact customerservice@bemz.com if you are unsure of the delivery options to your destination.

  • How is my order delivered?
  • How can I check the delivery status of my order?
  • What happens if there is no one available to accept the delivery?
  • Why I may be asked to give my Social Security Number?
  • Does Bemz only deliver to physical addresses?